Client services

With Client services, x-tention designs your necessary infrastructure and forms the optimal basis for provisioning required services and applications. This includes the right choice of hardware, the way in which desktops and applications are made available and workflow optimisation.

We have know-how and many years of experience in health and social sectors and know which components and technologies are best suited. By using specific solutions, we optimize the processes of a modern health care facility. In this context we support modern products for desktop virtualization and further development to virtual workplaces.

Lifecycle management (IMAC/R)

As specialists for IMAC/R service, you can also put the entire lifecycle management into our hands with peace of mind. We coordinate requirements and general conditions with you, prepare an annual investment plan or offer you the client as a monthly service flat rate.

Workplace management

Since even the best hardware is useless without managed software, we can offer this service in all its forms. In addition to Microsoft products SCCM and WSUS we also have extensive know-how with Ivanti DSM.

You determine respective characteristics: whether project support in setting up services, packaging of individual software components or complete workplace management.

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Inhouse service

With its in-house service, x-tention offers on-site service at highest level. On one hand, this service is implemented by highly qualified and competent IT experts, and on the other, a standardised sequence of enquiries and faults is ensured in accordance with ITIL processes.

The inhouse service is a special on-site service, which enables an exact adaptation to the needs of different customers and supports them optimally in the implementation of their work on site.

Virtual desktop infrastructure

Your central workplace

We support the approach of offering the functions of a workstation PC virtually via a central service. As a result, your virtual workstation can be accessed from any end user device. Individual desktop images are executed and provided in virtual machines.

Due to our extensive implementation competence with Citrix and VMware, we advise and support you professionally in hosting your desktop environments on a central server.

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