Hochhaus mit Glasfassade

 

Challenges:

  • Replacement of all analogue input channels for customer interaction
  • Salesforce as CRM system for a consistent view of the customers
  • Encryption of person-related data in the Cloud
  • Representation of the required performanceuser-interaction
  • Data model of the bank core system Diamos

 

Solution:

  • Modular reproduction of the process communication
  • Test-driven development
  • Document archiving in d.3ecm via files and control files
  • Webservice-layer (SOAP) for the communication with Salesforce
  • Encrypted data transfer between all communication partners

 

Logo der Fondsdepot Bank GmbH

Fondsdepot Bank GmbH

Location:
Hof, Deutschland

Branch:
Finanzen

Information:

The Fondsdepot Bank GmbH is the independent specialist for custom-made solutions surrounding the custody business. For more than 20 years, they‘ve been providing competent services in investment account management with the help of around 450 experts.

 

 

Benefits

  • Easy monitoring of complex communication processes
  • Agile and fast adaptability
  • Combination of security, standards and customer-specific processes
  • Ideally integrated into the existing IT landscape